Dupey ConsultingPROJECT / AUTOMATION
Custodian Transition
HIGH-VOLUME TRANSITION WORKFLOW
An unnamed wealth-management firm was changing custodians. Built a systematic way to prepare, route, and file the transition paperwork when source records were incomplete - inside a limited window.
- Status
- Completed
- Role
- Automation consultant (internal)
- Project type
- Custodian transition / process automation
- Duration
- Approximately one month
THE STARTING POINT
The books were moving. The paperwork was not ready.
An unnamed wealth-management firm was moving from one custodian to another. Re-papering meant a large volume of client documents had to be prepared, routed for signature, tracked, and filed inside a limited transition window. Source records were incomplete or unclean, so they had to be prepared before anything could be generated reliably.
THE TRANSITION PIPELINE
A structured path through the window - not one packet at a time.
The work was operational: get source records usable, produce the transition documents at high volume, move them through signature, then file what completed and send the rest to people. Document generation and routing were one part of that broader transition effort, not the whole story.
- 01Source recordsIncomplete or unclean starting data
- 02Clean + prepareMake the records usable for paperwork
- 03Generate documentsHigh-volume packets for the custodian change
- 04Route + signSend for signature and watch completion
- 05File + exceptionsFile what finished; people handle the rest
WHAT I BUILT
A transition workflow. Not a document-by-document grind.
I turned the re-papering into a structured process: prepare the records, generate and organize the packets, route them for signature, and keep exceptions visible. The detailed document-generation work lives on the DocuSign write-up. This page is the operational frame that work sat inside.
PYTHON · DOCUSIGN API · PDF
PREPARE
- Turn inconsistent source records into usable data for the transition paperwork
PROCESS
- Generate and organize the documents required for the custodian change at high volume
ROUTE
- Move the paperwork through signature and filing
- Surface expired, voided, and other exception cases for review
THE LOGIC
Do not generate from a bad record. Do not lose a packet in the window.
The transition only works if the source data is fit to print, the right paperwork goes out, and failures are visible. Completions get filed. Expired or voided cases come back to people instead of disappearing.
- 01
Prepare
Clean and complete source records before anything is generated.
- 02
Select
Use the correct paperwork for the record in front of you.
- 03
Organize
Keep documents named and grouped consistently through the run.
- 04
Watch
Monitor completion so the standard path is not assembled by hand.
- 05
Surface
Expired, voided, and other exception cases go to people. Completed output is filed consistently.
WHERE IT LANDED
The transition work became a structured pipeline instead of a document-by-document manual effort. High-volume paperwork could move through preparation, signature, filing, and exception review inside the transition window.
I designed and built the workflow. It ran as an internal engagement.
MORE WORK
01AUTOMATION
DocuSign Automation
Contracts and forms were still created, sent, and filed by hand. Built a DocuSign pipeline so the standard path runs itself and only exceptions need a person.
VIEW PROJECT →02SYSTEMS
WhatConverts → Salesforce
Paid leads were sitting in one tool while sales waited on manual CRM entry. Built a pipeline so new leads land in Salesforce in seconds, ready to call.
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